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FAQs
Ordering
It would be best to place your orders 3 days in advance before your desired delivery date.
For urgent orders, please contact us directly at +65 91284171 to check for availability of our Signature Cakes +65 98212666 for Customised Cakes.
6 inches: Recommended for 4 - 6 pax
8 inches: Recommended for 8 - 10 pax
9" x 9" square: Recommended for 16 - 18 pax
10" x 10" square: Recommended for 18 - 20 pax
The best way to enjoy our cakes would be to simply store them in the fridge to keep them chilled. You may also keep them in the freezer if the fridge is not cold enough, especially in Singapore’s humid weather.
For fruit cakes, it is recommended to keep them in the chiller.
Durian cakes should be stored in the freezer to maintain freshness, and should be thawed in the fridge for 30 minutes before consumption.
We recommend you consume your cakes on the same day of purchase to enjoy them at their best, most tempting flavours!
11am - 7pm (6.30pm last collection)
Yes, disposable knives will be provided with your cakes, and you have the option of requesting for candles when you order.
An order confirmation email will be sent out to you upon payment, together with an invoice of your purchase.
Temptations Cakes is not halal certified. However, our cakes are made with ingredients that are free of pork & lard.
We can customise your cakes according to your children’s needs and requirements.
We have allergen and dairy-free options available! Let us know your dietary and allergen restrictions when ordering and we’ll make sure to customise your cakes according to your needs and requirements.
Customisation
Send us an image of the design you’d like to apply to your cake together with any additional details you would require and our customised cake specialist will get in touch with you to finalise your custom cake order.
Payment and confirmation for customised cakes should be completed at least 7 days prior to your desired collection / delivery date.
Once you’ve sent us your desired image and design for the custom cake, our specialist will reach out to you to finalise it and issue you with a quote accordingly.
Payment & Delivery
Yes, we do, with the exception of restricted zones.
There is no minimum order size for our delivery service.
We provide free delivery for orders above $200.
For urgent orders, please contact us directly at +65 91284171 to check for availability, however do note that an additional $5 charge will apply on top of the standard delivery fee.
Delivery fees vary depending on distance, starting from $10. Delivery fees will be reflected at checkout.
Visa, Mastercard, American Express, Google Pay, Apple Pay, and PayNow.
We do not currently have a Cash on Delivery option.
All prices listed are inclusive of GST.
You may use voucher and discount codes upon checkout to redeem your discount and exchange your Star Dollars.
AMENDMENTS / CANCELLATIONS / REFUNDS / EXCHANGES
Once confirmed, orders cannot be changed or cancelled. However, depending on the circumstances of the amendment / cancellation request, these may be accepted at management’s discretion and on a case-by-case basis or an admin fee of $10 for cancellation.
In the rare event that our cakes are not received in good order and condition, a refund or an exchange may be offered at management’s discretion.
We will help you store your cake for up to 24 hours. If cakes are not collected by then, we will have to dispose of it in the interest of hygiene and food safety. In this case, you will not be eligible for a refund.
Yes, as long as they show the order confirmation when they come into the store for collection.
Any request for refund or exchange must be made within 24 hours of receipt of the cake. You must also allow part or all of the cake to be collected by us, to allow us to investigate the complaint. Following this, a refund or an exchange may be offered at management’s discretion.